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COVID-19: latest update on how our services are affected and the support available

COVID-19: latest update on how our services are affected and the support available

Public holiday service arrangements

Opening times and service information during the public holiday.

For opening hours during the festive period view our Christmas and New Year service arrangements.

Due to the public holiday council offices and some council services will be closed on Monday 31 May 2021.

You can continue to make payments and report problems through our website.

Customer contact centres

The customer contact centres are currently closed due to COVID-19 restrictions.

Out of hours and emergency numbers

Call 0300 123 0900 for any of the following: Emergency Response Team; Emergency Homeless; Housing Repairs; Social Work Standby Service; Road and Lighting Faults; Noise helpline.

Bin collection

If your bin is scheduled for collection on these days please continue to put it out and it will be collected.

Check your bin day

Recycling centres

Recycling centres will be open as normal.

Find a recycling centre

Libraries

All South Ayrshire Libraries are currently closed due to COVID-19 restrictions.

Don't forget you can still download eBooks.

View eBooks

Registration service

Ayr Registration Office will be closed on Monday 31st  May 2021. 

A registrar will be available on this date between 9:00am to 10:00am for emergency telephone consultation only on 07765 116803.

Online services

Our online services will be available as usual for you to make payments, view and comment on planning applications and renew library loans.

View online services

Social media

We'll be using our social media channels to provide scheduled messages, but we won't be monitoring social media channels on Monday 31 May 2021. If you need to get in touch with us, please call 0300 123 0900.

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