Toggle menu

COVID-19: latest update on how our services are affected and the support available

COVID-19: latest update on how our services are affected and the support available

Under 22's Travel

Information on free bus travel for young people under 22.

Free bus travel for 5-21 year olds resident in Scotland will be available from 31 January 2022 for those with a valid National Entitlement Card (NEC) or Young Scot NEC. Children under the age of 5 already travel for free on commercial bus services and don't need a card.

Apply online

Go to Get Your NEC where you will be taken through the process of setting up a My Account profile and then through the application process. 

You can find out more information on the Transport Scotland website.

Existing Young Scot card holders 

Existing cards will not work, the travel element must be added before the young person can travel.  

Under 16 Parent/guardian to apply online, provide parental consent and order a new card
16 or OverYoung person to apply online, provide consent to travel and order a new card

Go to Get Your NEC where you will be taken through the process of setting up a My Account profile and then through the application process. 

Other enquiries

You can do the following online:

  • Add or remove the travel element to a card and request a new card
  • Order a replacement Card if yours is lost, stolen, faulty or you have aded the travel element
  • Update the photograph on your card 
  • Change your name or address

Go to Get Your NEC to login or create an account.  

Other help

Our offices remain closed in line with Scottish Government Guidance due to the Coronavirus pandemic. If you are unable to get the help you need online please use the contact details:

Phone: 0300 123 0900
Email:  youngscot@south-ayrshire.gov.uk