Contact us in person
Our 5 customer service centres provide easy access to information, assistance and advice on a full range of council services.
Coronavirus (COVID-19)
Following UK Government guidelines we have made the decision to close a number of our frontline offices, including all customer service centres, with immediate effect.
Most enquiries can be handled over the phone on 0300 123 0900. There are also a wide range of application forms and information available online. Payments can be made online, by phone and at your local Paypoint and Post Office.
| Location | Contact details | Opening times |
|---|---|---|
Ayr The Wallace Tower, 172-176 High Street, Ayr KA7 1PZ | Phone: 0300 123 0900 | Monday - Thursday: 9am to 4.45pm Friday: 9am to 4pm |
Girvan 17-19 Knockcushan Street, Girvan, KA26 9AG | Phone: 0300 123 0900 | Monday - Thursday: 9am to 4.45pm Friday: 9am to 4pm |
Maybole 64 High Street, Maybole KA19 7BZ | Phone: 0300 123 0900 | Monday - Thursday: 9am to 4.45pm Friday: 9am to 4pm The centre will be closed from 12.30pm to 1.30pm. |
Prestwick 4-6 The Cross, Prestwick KA9 1AN | Phone: 0300 123 0900 | Monday - Thursday: 9am to 4.45pm Friday: 9am to 4pm |
Troon Municipal Buildings, South Beach, Troon KA10 6EF | Phone: 0300 123 0900 | Monday - Thursday: 9am to 4.45pm Friday: 9am to 4pm |
Customer service centres are closed during public holidays.
The Emergency Response Team, now run by the Health and Social Care Partnership, also offer a 24 hour service for a number of council services.
