Contact us in person

Our 5 customer service centres provide easy access to information, assistance and advice on a full range of council services.

Coronavirus (COVID-19)
Following UK Government guidelines we have made the decision to close a number of our frontline offices, including all customer service centres, with immediate effect.

Most enquiries can be handled over the phone on 0300 123 0900. There are also a wide range of application forms and information available online. Payments can be made online, by phone and at your local Paypoint and Post Office.

LocationContact detailsOpening times

Ayr

The Wallace Tower, 172-176 High Street, Ayr KA7 1PZ

Phone: 0300 123 0900

Monday - Thursday: 9am to 4.45pm

Friday: 9am to 4pm

Girvan

17-19 Knockcushan Street, Girvan, KA26 9AG

Phone: 0300 123 0900

Monday - Thursday: 9am to 4.45pm

Friday: 9am to 4pm

Maybole

64 High Street, Maybole KA19 7BZ

Phone: 0300 123 0900

Monday - Thursday: 9am to 4.45pm

Friday: 9am to 4pm

The centre will be closed from 12.30pm to 1.30pm.

Prestwick

4-6 The Cross, Prestwick KA9 1AN

Phone: 0300 123 0900

Monday - Thursday: 9am to 4.45pm

Friday: 9am to 4pm

Troon

Municipal Buildings, South Beach, Troon KA10 6EF

Phone: 0300 123 0900

Monday - Thursday: 9am to 4.45pm

Friday: 9am to 4pm

Customer service centres are closed during public holidays.

The Emergency Response Team, now run by the Health and Social Care Partnership, also offer a 24 hour service for a number of council services.