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COVID-19: latest update on how our services are affected and the support available

COVID-19: latest update on how our services are affected and the support available

Sensory team

Information on the sensory team.

The Sensory Team is part of the South Ayrshire Health and Social Care Partnership. We provide support to people who are Deaf and people who are affected by hearing and/or sight loss throughout South Ayrshire.

We work closely with NHS Ayrshire and Arran ophthalmology and audiology colleagues, social work community care teams, third sector groups such as the Sensory Impaired Support Group (SISG), Action on Hearing Loss, Royal National Institute of Blind People (RNIB), British Deaf Association, as well as local community support groups.

We can help with the following:

  • Providing emotional support
  • Providing information and advice on all aspects of hearing and/or sight loss
  • Maintaining the register of sight impaired people and offering registration visits
  • Signposting to other services such as welfare benefits, community groups, support groups
  • Providing training on communication and independent living skills
  • Providing mobility training to develop and increase safe and independent movement both indoors and outdoors such as using public transport
  • Demonstrating the use of equipment to support independence
  • Linking people in to their community
  • Assessing care and support needs using Self Directed Support.

We can visit you at home or at one of our drop-in clinics held in various locations throughout South Ayrshire. Contact the team for further information on where and when our drop-in clinics are held

Contact details

If you or someone you know would benefit from our services, contact us for more information:

Phone: 01292 616637
Text: 07977 540721

British Sign Language (BSL) users can contact us via Contact Scotland BSL - Scotland's online BSL interpreting video relay service (VRS).

Our office hours are Monday to Thursday 8.45am to 4.45pm and Friday 8.45am to 4.00pm.

Check the Coronavirus update page for the services we are currently providing.

Drop in clinics

A member of the Sensory team will be available to provide information and advice for people who are deaf or have a vision or hearing loss at the following drop in clinics.

  • Book N Bun, 28 Newmarket Street, Ayr - First Thursday of the month 1-3pm at - starting on Thursday 2 September 2021.
  • Maybole library - Second Monday of the month 1.30-2.30pm (starting in September)
  • Girvan library - Second Monday of the month 3-4pm (starting in September)
  • Prestwick - 65 Club, Main Street - Third Wednesday of the month 11-12noon (starting in September)
  • Troon Library - Third Wednesday of the month 1-2pm (starting in October)

Walking Groups

Please find the link below for Paths for All which is national project to help people of all ages and abilities to be able to enjoy short walks.  If you would be interested in joining a health walk or would like to start a walk in your area please use the link below or contact the Sensory Team who can help.

Paths for all website

Sensory Impaired Support Group

Sensory Impaired Support Group (S.I.S.G) provide practical and emotional support to older people with sight or hearing loss including a number of short video clips to help older people who are struggling with hearing and/or sight loss. They include:

  • How to clean your hearing aid
  • How to change your hearing aid battery
  • How to re-tube your hearing aid
  • Sight loss hints and tips
  • Good communication tips - hearing loss
  • Stress management tips

You can download the videos free from the SISG website.

Alternatively contact the team by email at or telephone 01292 266791.


Please use the link below for AccessAble who provide the detailed information you need to work out if a place is going to be accessible to you.

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