Property Maintenance

Changes to Property Maintenance Services

The health and safety of our customers and employees is our priority as the situation around the coronavirus (COVID-19) outbreak develops. There is a significant reduction in our available resources, which is having an impact on the repairs services we provide.

At this time we are only carrying out urgent and emergency repair work for tenants of South Ayrshire Council Housing Services, this will also apply to all public buildings. 

From Thursday 23rd July 2020, you will be able to report any outstanding routine/non urgent repairs you may have, with appointments available from week commencing the 3rd August 2020.

You can report routine/non urgent repairs by calling our team on 0300 123 0900. Please wait until Thursday at 9am.

You can also report them online here from 9am on Thursday 23rd July 2020.

If you need to report an emergency repair, please call us on 0300 123 0900, this line is open 24/7.

Icon for pdf Letter to social housing tenants from Minister for Local Government Housing and Planning [155.19KB]

Reporting of Gas Escapes

Tenants must report gas escapes directly to Scotland Gas Network on 0800 111 999