As with many other services, South Ayrshire Council Licensing has taken steps to prevent the further spread of the coronavirus (COVID-19), and to protect employee and public health.

We have altered the way in which we are working and as a consequence, staff may not be available to respond to your enquiry.

If you have any questions, please contact and we will respond to your enquiry as soon as possible, or contact.

Morag Douglas (Team Leader) Licensing   01292 617687
Catrina Andrew , Licensing Standards Officer 01292 617676
Donna Scobie Civic Licensing Standards Officer 01292 617647

Premises Licences

Scottish Government guidance for the hospitality sector is now available at

Covid-19 Frequently asked questions

Stewards : guidance for stewards is available at

There is also government guidance on toilet facilities (including those on licensed premises)

Premises with outdoor beer gardens are permitted to open from 6th July and it is anticipated that premises will be able to open fully (subject to complying with Covid Regulations) on 15th July.

Premises must close at 10pm until further notice -

Social distancing: Guidance to explain the exemption to social distancing for hospitality premises has now been issued

Civic Government Licences (includes taxi and private hire, second hand dealers, late hours catering, street traders etc)

The extension of licences granted during the coronavirus pandemic will end on 31st July. From 1st August  all renewal applications should be lodged as they become due and all annual inspections should be scheduled as normal. (Please note that the extension of MOT certificates granted by the DVLA will cease at the same time and from 1st August MOTs will be due as normal)

Applications should be sent by email to  and we will phone you to take payment .

Personal Licences

Personal Licence holders are required to undergo refresher training every five years and to provide a copy of their training certificate to the Licensing Board.

If you are unable to take a refresher training course as a result of:

  • no courses running because of Covid-19;
  • you or a family member have Covid-19 and you are self-isolating; or
  • you are worried about attending a course because of Covid-19

Please be assured that your Personal Licence will remain in effect.

The Board has granted an automatic six month extension on the timescales to undertake your training and to submit your training certificate.

The Board will continue to review this position and may apply a further extension if necessary.

If you need to submit your training certificate, please forward it to and ensure that you include your current address and contact number.

14th May 2020

Occasional Licences for Outside Drinking Areas

Following guidance from The Scottish Government, from 6 July pubs and restaurants can open outdoor spaces with physical distancing and increased hygiene routines.

Any premises which wish to utilise a larger area than they currently have licensed as an outside drinking area may apply for an occasional extension to cover this. The application should be accompanied by a plan showing the proposed additional area.

The cost of an occasional licence is £10 and the licence may be granted for up to 14 days. Subsequent occasional licence applications will also be considered.

19th June 2020

What should you expect as a customer

The Scottish Government has produced guidance on what a customer should expect when visiting hospitality premises

Track & Trace

It is now mandatory for premises to keep contact details of customers for track & trace and to retain these records for 21 days. Any customer refusing to provide contact information should be refused service. Full guidance is available at

Public Entertainment Licences

Although public gatherings are not yet permitted the following guidance has been issued by the Scottish Government

Taxi & Private Hire Vehicles

Guidance for licence holders - Icon for word 18062020 Taxi and PHC Guidance [39.25KB]

27th July 2020

Any enquiries regarding compliance with the coronavirus regulations and guidance should be referred to or tel 0300 123 0900 and ask for Environmental Health.