As with many other services, South Ayrshire Council Licensing has taken steps to prevent the further spread of the coronavirus (COVID-19), and to protect employee and public health.
We have altered the way in which we are working and as a consequence, staff may not be available to respond to your enquiry.
If you have any questions, please contact Licensing@south-ayrshire.gov.uk and we will respond to your enquiry as soon as possible, or contact.
Morag Douglas (Team Leader) Licensing 01292 617687
Catrina Andrew , Licensing Standards Officer 01292 617676
Donna Scobie Civic Licensing Standards Officer 01292 617647
Scottish Government guidance for the hospitality sector is now available at https://www.gov.scot/publications/coronavirus-covid-19-tourism-and-hospitality-sector-guidance/
Covid-19 Frequently asked questions
Stewards : guidance for stewards is available at https://www.cpni.gov.uk/staying-secure-during-covid-19-0
There is also government guidance on toilet facilities (including those on licensed premises) https://www.gov.scot/publications/coronavirus-covid-19-public-and-customer-toilets-guidance
Premises with outdoor beer gardens are permitted to open from 6th July and it is anticipated that premises will be able to open fully (subject to complying with Covid Regulations) on 15th July.
Premises must close at 10pm until further notice - https://www.gov.scot/publications/coronavirus-covid-19-tourism-and-hospitality-sector-guidance/pages/frequently-asked-questions-faqs/
Social distancing: Guidance to explain the exemption to social distancing for hospitality premises has now been issued www.gov.scot/publications/coronavirus-covid-19-tourism-and-hospitality-sector-guidance/pages/exemption-to-1m-for-hospitality/.
Civic Government Licences (includes taxi and private hire, second hand dealers, late hours catering, street traders etc)
The extension of licences granted during the coronavirus pandemic will end on 31st July. From 1st August all renewal applications should be lodged as they become due and all annual inspections should be scheduled as normal. (Please note that the extension of MOT certificates granted by the DVLA will cease at the same time and from 1st August MOTs will be due as normal)
Applications should be sent by email to firstname.lastname@example.org and we will phone you to take payment .
Personal Licence holders are required to undergo refresher training every five years and to provide a copy of their training certificate to the Licensing Board.
If you are unable to take a refresher training course as a result of:
- no courses running because of Covid-19;
- you or a family member have Covid-19 and you are self-isolating; or
- you are worried about attending a course because of Covid-19
Please be assured that your Personal Licence will remain in effect.
The Board has granted an automatic six month extension on the timescales to undertake your training and to submit your training certificate.
The Board will continue to review this position and may apply a further extension if necessary.
If you need to submit your training certificate, please forward it to Licensing@south-ayrshire.gov.uk and ensure that you include your current address and contact number.
14th May 2020
Occasional Licences for Outside Drinking Areas
Following guidance from The Scottish Government, from 6 July pubs and restaurants can open outdoor spaces with physical distancing and increased hygiene routines.
Any premises which wish to utilise a larger area than they currently have licensed as an outside drinking area may apply for an occasional extension to cover this. The application should be accompanied by a plan showing the proposed additional area.
The cost of an occasional licence is £10 and the licence may be granted for up to 14 days. Subsequent occasional licence applications will also be considered.
19th June 2020
What should you expect as a customer
The Scottish Government has produced guidance on what a customer should expect when visiting hospitality premises https://www.gov.scot/publications/coronavirus-covid-19-guidance-for-consumers/pages/tourism-and-hospitality/
Track & Trace
It is now mandatory for premises to keep contact details of customers for track & trace and to retain these records for 21 days. Any customer refusing to provide contact information should be refused service. Full guidance is available at https://www.gov.scot/publications/coronavirus-covid-19-tourism-and-hospitality-sector-guidance/pages/collecting-customer-contact-details/
Public Entertainment Licences
Although public gatherings are not yet permitted the following guidance has been issued by the Scottish Government https://www.gov.scot/publications/coronavirus-covid-19-events-sector-guidance/
Taxi & Private Hire Vehicles
Guidance for licence holders -
27th July 2020
Any enquiries regarding compliance with the coronavirus regulations and guidance should be referred to email@example.com or tel 0300 123 0900 and ask for Environmental Health.