Planning and building standards

As with many other services, South Ayrshire Council Planning and Building Standards Service has taken steps to prevent the further spread of the coronavirus (COVID-19), and to protect both employees' and public health.

We have altered the way in which we are working, and as a consequence, staff are now working remotely at home and contactable at their usual e-mail addresses or telephone numbers,    They will carry out their duties as set out by the Scottish Government and are now, therefore, available to process your Planning and Building Warrant application and deal with enquiries by phone or e-mail. We are doing everything we can to ensure that we can deliver the Planning and Building Standards Service and will continue to review our position and keep you up to date as our service adapts.


The service is currently restricted and you may experience a delay in the processing your Planning Application, Building Warrant Application or enquiry during this period.


We are not able to accept paper applications, or paper submissions of additional information until further notice.

Applications can still be submitted via the ePlanning or eBuilding Standards Portals, and these will be received and processed when staff become available. We request that all payments are made by debit or credit card.

Please note that staff will not be available to carry out site inspections or face to face meetings until further guidance is issued by the Scottish Government.  Once the government restrictions are lifted, we will aim to carry out Site visits practising social distancing with distinct protocols in place. 

We appreciate your patience and understanding during this period.


The Coronavirus (Scotland) Act 2020 (the Act) was passed by the Scottish Parliament on 1 April 2020 and received Royal Assent on 6 April 2020. Its purpose is to make provision to address the current coronavirus pandemic, by making temporary changes to various pieces of legislation. Section 8 and Schedule 7, paragraphs 8 to 10, of the Act alter temporarily the provisions of the Town and Country Planning (Scotland) Act 1997, as amended, in relation to the duration of planning permissions. The relevant changes may be viewed at

For general enquiries relating to planning and related applications, please e-mail

For general enquiries relating to Development Planning, Historic or Natural Environment, Tree Protection or Public Access matters, please e-mail

Building Standards

South Ayrshire Council Building Standards, as part of the Scottish Governments phased approach to recovery from the Covid 19 pandemic has developed detailed procedures to enable staff and customers to carry out the verification of on-site work, as covered by a Building Warrant.

We have produced the following guidance to advise the customer how you should play your part in this process, as well as informing you how booking and the inspection process will work.

As normal, you must inform us when a 'key construction stage', as identified within your Construction Compliance and Notification Plan (CCNP) is ready to be verified. This is even more crucial at this time as this will give ourselves and you the opportunity to discuss if the point of verification may be carried out in an alternative way.

The onus remains on the relevant person to ensure the works are carried out in accordance with the building regulations and the approved plans. Any alternative evidence submitted in support of a completion certificate submission should demonstrate that key health and safety requirements have been met.

The Scottish Government has recently released guidance regarding the on-going verification of building works and support for undertaking virtual inspections. We are aware that options such as uploading virtual site inspection videos onto the eDevelopment service is not currently possible, and that this would likely require larger file sizes and different file formats than are presently allowed. The Scottish Governments eDevelopment Team are exploring the potential of increasing the Maximum File Size that can be submitted through the eDevelopment Portal and associated file types and format that local authority back office systems can accept.

We will return your Building Warrant decision and associated documents to you via WeTransfer.

We are currently liaising with our ICT colleagues to determine what software applications that they will support to enable us to carry out remote inspections when restrictions are lifted.

For general Building Standards enquiries, please e-mail

To report a building which appears structurally dangerous, please contact Building Standards using the details below:

Emergency Services Monitoring Station (including Out Of Hours): 0300 123 0900

Or Email:

Building Standards will no longer accept phone payments for applications. Please pay using credit/debit card via  to make payments prior to submitting your application.