Planning and Building Standards

As with many other services, South Ayrshire Council Planning and Building Standards Service has taken steps to prevent the further spread of the coronavirus (COVID-19), and to protect employee and public health.

We have altered the way in which we are working, and as a consequence, staff may not be available to respond to your enquiry. They will respond to your email in due course. We are not able to accept paper applications, or paper submissions of additional information until further notice.

There may also be a delay in processing your Planning or Building Warrant Application or Enquiry during this period.

Applications can still be submitted via the ePlanning or eBuilding Standards Portals, and these will be received and processed when staff become available.

Please note that staff will not be available to carry out site inspections until further notice.

The Coronavirus (Scotland) Act 2020 (the Act) was passed by the Scottish Parliament on 1 April 2020 and received Royal Assent on 6 April 2020. Its purpose is to make provision to address the current coronavirus pandemic, by making temporary changes to various pieces of legislation. Section 8 and Schedule 7, paragraphs 8 to 10, of the Act alter temporarily the provisions of the Town and Country Planning (Scotland) Act 1997, as amended, in relation to the duration of planning permissions. The relevant changes may be viewed at

Building Standards will no longer accept phone payments for applications. Please pay using credit/debit card via  to make payments prior to submitting your application.

For general enquiries relating to planning and related applications, please e-mail

For general enquiries relating to Development Planning, Historic or Natural Environment or Public Access matters, please e-mail

For general Building Standards enquiries, please e-mail

To report a building which appears structurally dangerous, please contact Building Standards using the details below:

Emergency Services Monitoring Station (including Out Of Hours): 0300 123 0900

Or Email:

Please note that due to staff currently working remotely the General Building Standards Telephone Number 01292 616263 will not be fully monitored.

At a Special Meeting on 24 March, the Council decided to cancel the Regulatory Panel and Local Review Body meetings scheduled until the end of June 2020. Thereafter, this decision will be reviewed.