Bins, Recycling and Open Spaces

Changes to our Recycling and Waste Services

From Monday 13th April, we will operate an uplift of brown wheeled bins on your scheduled collection day.  If you're unsure when your scheduled collection day is you can check here.

Please have your wheeled bin out, ready for collection the night before it's due, or at the latest, before 5.45am on your collection day.  Make sure all garden waste is in your bin, as we're unable to collect side waste.

We will continue to collect your brown bin as normal, however our services are subject to change, so please visit this page regularly for the most up to date information.

Please help us keep everyone informed, and let your neighbours, friends and family know.  Remember to observe social distancing.

Thank you for your patience, support and understanding.

There is a significant reduction in our available resources, which will have an impact on some of our recycling and waste services. To allow us to continue to collect your household waste, we have prioritised general waste; food waste and recycling streams. 

From Monday 23 March 2020, until further notice, we will not be able to offer the following service:

  • Bookings for special/bulky uplifts

We will also have to reduce grass cutting, street sweeping and litter picking to allow us to continue to deliver critical services.

As the situation progresses, other services may have to be suspended at short notice, e.g. returns to service and recycling, to enable the collection of general waste and food waste to continue.  

Please have your bin out, ready for collection the night before your collection is due, or at the latest, before 5.45am on the day of collection. 

We would ask you, where possible, to try and compost your garden waste (perhaps in a corner of your garden if you do not have a home composter), or store it in bags/sacks in a suitable place until normal service is resumed. NB: Do not use food waste other that fruit/veg waste if you are composting without a home composting bin.

Guidance on home composting is available here :

Household Waste and Recycling Centres

We are taking further measures to help to reduce the spread of coronavirus (COVID-19).  Our Household Waste and Recycling Centres will remain closed until further notice. 

How to Dispose of Household Waste Safely When Self-isolating

We understand that some of you may be concerned about how to get rid of your waste if you are either self-isolating, or confirmed as having coronavirus (COVID-19).

If you are asked to self-isolate, either as a precaution, or because you are confirmed as having coronavirus (COVID-19), please follow this advice to get rid of your household waste safely:

  • Place all personal waste such as, used tissues and disposable cleaning cloths, securely in a plastic bag or bin liner;
  • This plastic bag should then be placed into another plastic bag and tied securely;
  • These bags must be stored separately to other waste for at least 72 hours before being placed in the general waste (green bin), or sack if you are on a sack collection;
  • The bagged waste must be contained in your wheeled bin(or sack), and presented at your normal collection point. If possible, please make arrangements for someone who is not self-isolating to take your wheeled bin or sack to your collection point.

After 72 hours, the double bagged waste can be put into your general waste as normal. You only need to follow this process for waste that is heavily contaminated such as, used tissues that have been used to cough into, and cleaning cloths. Regular household recycling and waste should be treated as normal. 

You should always follow NHS handwashing guidance after handling any household waste.  

Information on side waste

Our Waste Management Team is working with a reduced workforce, and as a result, we have had to reduce the number of members in our collection crews to comply with Government guidance on social distancing.

Our priority is to service all bins that are presented for collection, therefore, we are not able to relax our 'no side waste' policy until further notice. Uplifting side waste would greatly slow bin collections down and would mean we wouldn't be able to complete our collection rounds.

What we're asking you to do:

  • Place any bags of general waste or excess materials in the appropriate bin once it has been emptied.  You should repeat this process until further notice;
  • Make sure that you are fully utilising your recycling and food waste bins.  Information on what goes in you bins can be found here;
  • Have your bin out, ready for collection the night before your collection is due, or at the latest, before 5.45am on the day of collection. 

We want to reassure you that if you accumulate a backlog of waste or recycling materials during this time, and you are unable to access our sites when they reopen, we will work with you to help you to clear this.

We are working to keep the public and our employees safe, while continuing to deliver critical services. We appreciate your support and assistance at this time.

    Access to Allotments

    On Monday 30 March 2020, the Scottish Government announced that the decision around keeping allotment sites open during the COVID-19 pandemic should be taken by local authorities.

    We have taken the decision to keep South Ayrshire allotment sites open at the moment.  Plot holders will still be able to access their plots as long as they follow certain conditions.

    If you are a plot holder we need you to:

    • Follow the current government guidelines on personal hygiene and social-distancing;
    • Take hand sanitiser and sanitise, or wash your hands, before and after touching all communal elements such as padlocks, gates, handles, standpipe taps etc.;
    • Make sure you don't share any tools;
    • Minimise the duration of your stay in line with government guidelines which prohibit any person from leaving the place they are living without a reasonable excuse, and bans public gatherings of more than two people. People over the age of 70 are advised to self-isolate.

    Full guidance on staying at home and away from others can be found here.

    Changes are happening often just now so please check this page regularly for updates.